case study
Gen AI Virtual Assistant for Smart Search and Summarization for a Leading Managed IT Services Provider
case study
Technology Stack
Python
LangChain
FastAPI
MongoDB
The client is a leading Managed IT Services Provider.
The client’s operations team faced challenges in quickly locating important information within a vast and growing repository of project documents. The manual search process was inefficient, causing delays in decision-making and slowing down project progress.
Q3 developed the Smart Search Bot to streamline the document retrieval processes for Account Managers (AMs) and Project Managers (PMs). The bot is used to search through large repositories of project documents, contracts, and reports, providing quick and accurate answers using Retrieval-Augmented Generation (RAG).
Key features of the solution include:
