Streamlining Operations with a Distributed Rail and Bus Support System for a Global Transport Services Leader

Solution

Q3 team developed a cloud hosting solution with all the customer assistance rail replacement & bus management applications with 24X7 Monitoring & Support services. Backup and Disaster recovery planning is also available.

The app suite included the following among many others:

• Smart Card Application enables the staff to load multiple tickets for different destinations & time by reading the chip of the passenger’s smart card.
• Passenger Count identifies bustled routes & time, and hence helps to provide a better service by adding bogies/buses on the much needed place & time.
• Smart Audit for better maintenance & cleaning. Picture upload provision for the staffs.
• Dwell Time, Fault Reporting & Customer Assistance are also available.

Outcome